Pricing & Plans
Explore customized solutions to meet your communication needs with our innovative tools.
Powerful communication at scale.
Powerful communication at scale.
Powerful communication at scale.
- Price
- Features
- Add-ons
- FAQs
Core Calling for Business Teams
Best suited for small teams handling low to moderate call volumes who need dependable everyday calling.
$0
Per User/Month
- 1 Free Phone Number
Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
- Free WhatsApp Business API
- Voicemail
- Click To Dial
- AI Global Connect
Know the contact’s local time before calling to reach them at the right moment.
- SMS (Text messages) & MMS
$18
Per User/Month
Custom pricing
- 1000 calling minutes within US/CA
- Free WhatsApp Business API
- 100 SMS (Text messages)
- Basic Report Analytics
- Free Omnichannel Inbox
- Unlimited calling minutes within US/CAD
- Free WhatsApp Business API
- 500 SMS (Text messages)
- Call Recordings
- AI Reports / Analytics
Gain real-time insights into your call activity and team performance with powerful analytics.
$42
Per User/Month
Custom pricing
- Unlimited calling minutes within US/CAD
- Free WhatsApp Business API
- 1000 SMS (Text messages)
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
- CRM Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
₹16468
Per User/Month
Custom pricing
For organizations with unique requirements beyond standard plans.
- Minimum 50 Users
- Unlimited Calling to 48 Countries
- Service-Level Agreement (SLA)
- Free WhatsApp Business API
- Custom Reports Customised reports for tracking teams KPI's.
- Custom Onboarding Personalised guidance for feature activation and better usage of core CallHippo features.
- Customized Add-ons for Other Countries & SMS
- Custom Data Storage and API Usage
- Developer Support Need Developer access for support required in software integration.
- Dedicated Account Manager
- Priority Support 1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Dedicated Compliance Support Tailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
- Speech Analytics or CallHippo AI Included
Here’s what you’re missing in the Essential plan and what you gain by upgrading.
- Conference Calls
- Warm Transfer
- Smart Dashboard
- Softphone
- Call Transfer
- Blind Transfer
- Last Call Details
- IP Whitelisting
- Custom Caller ID
- Call Recording Rights
- Voice Broadcast
- Number Masking
- AI Smart DID Routing
- AI Auto Rotate
- AI Voicemail Drop
- Call Disposition
- Unlimited QA/Guest Users
- Custom Integrations
| Plans & Features | Starter | Professional | Ultimate | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
|
(1 Phone Number / User) | (1 Phone Number / User) | (1 Phone Number / User) | |
| SMS (Text Messages) |
|
|
|
|
| MMS | ||||
| Free WhatsApp Business API | ||||
| Calling Minutes |
|
|
|
|
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| DID Group
Group numbers for smarter allocation and efficient DID management
|
- | - | ||
|
Increasing Agent Productivity
|
||||
| Click To Dial | ||||
| AI Global Connect
Know the contact’s local time before calling to reach them at the right moment.
|
||||
| Call Mute
Use the mute feature to ensure privacy in personal conversations.
|
||||
| Business Hours
Set specific times or hours when a number will be available to receive calls.
|
||||
| Country Blocking
Block outgoing calls to specific countries.
|
||||
| Clone Number / User Setting | ||||
| Manage Agent Availability | ||||
| Campaign Management | ||||
| Shared Inbox
Streamline communication and empower sales teams.
|
||||
Free Omnichannel Inbox
|
||||
| Multilingual IVR
Create multi-level IVR menus in multiple languages for smoother caller navigation.
|
- | |||
| Call Reminder
Ensure timely follow-ups without missing potential leads.
|
- | - | ||
| Custom Ring Time | - | - | ||
| Multilevel IVR
Design multi-level IVR flows to direct callers to the right destination.
|
- | - | ||
| Call Blocking
Prevent spam calls by adding numbers to the blacklist.
|
- | - | ||
| Embedded Dialer Integration | - | - | ||
| 24*7 Support | - | - | ||
| Phone Support | - | - | ||
|
Automating Workflows
|
||||
| Voicemail | ||||
| Smart Switch | ||||
| 2FA
Secure your account with an extra layer of protection using 2FA.
|
||||
| Ring All Devices
Receive calls on all logged-in devices to avoid missing a call.
|
||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Website Call Back Button
Collect customer callback requests by adding this widget to your website.
|
||||
| AI Reports / Analytics
Gain real-time insights into your call activity and team performance with powerful analytics.
|
- | |||
| Email Notification For Voicemail
Receive instant email notifications for incoming voicemails.
|
- | |||
| Role Based Access Control
Control user permissions, limit access to relevant features, and safeguard data integrity.
|
- | |||
| Call Distribution (Cascading)
Improve answer rates with cascading call distribution.
|
- | |||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
- | |||
| CRM Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Custom Integrations
Set up integration with your choice of tools.
|
- | - | ||
| Single Sign On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| Holiday Routing
Route calls to the proper channel and inform the customers regarding your holiday schedule.
|
- | - | ||
|
Tracking Team Performance
|
||||
| Call Logs
Get seamless access to your last 1 year of call records.
|
1 Month
|
Life Time
|
Life Time
|
|
| Teams
Organize users into teams to streamline call handling.
|
||||
| Audit Logs
Keep a track on any change made to your account.
|
||||
| User Working Hours
Manage user shifts to enhance productivity.
|
||||
| Basic Report Analytics | ||||
| Feedback For Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Call Recordings
Conduct the business better with the access to call recordings.
|
- | |||
| AI Voicemail Transcription
Improve efficiency by quickly scanning voicemail contents.
|
- | |||
| Reports Via Email
Stay updated about the reports and activity feed on your mails.
|
- | - | ||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | ||
| Personalized Onboarding
Experience personalized onboarding for a tailored start.
|
- | - | ||
| Monthly Business Review | - | - | ||
| Plans & Features | Starter | Professional | Ultimate | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
|
(1 Phone Number / User) | (1 Phone Number / User) | (1 Phone Number / User) | |
| SMS (Text Messages) |
|
|
|
|
| MMS | ||||
| Free WhatsApp Business API | ||||
| Calling Minutes |
|
|
|
|
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Number Porting
Retain your existing number hassle-free when changing providers.
|
||||
| Website Callback Button
Receive callback requests from your customers by placing this widget on your website.
|
||||
| DID Group
Group numbers for smarter allocation and efficient DID management.
|
- | - | ||
|
Increasing Agent Productivity
|
||||
| Click To Dial | ||||
| AI Global Connect
Know the contact’s local time before calling to reach them at the right moment.
|
||||
| Call Mute
Use the mute feature to ensure privacy in personal conversations.
|
||||
| Business Hours
Optimize call routing and task management with customizable business hours for phone numbers.
|
||||
| Country Blocking
Block outgoing calls to specific countries.
|
||||
| Clone Number / User Setting | ||||
| Manage Agent Availability | ||||
| Campaign Management | ||||
| Shared Inbox
Streamline communication and empower sales teams.
|
||||
| Free Omnichannel Inbox
|
||||
| Concurrent Calls | Unlimited | Unlimited | Unlimited | |
| SMS Template
Use saved templates to send SMS quickly and efficiently.
|
||||
| Chat Support
Chat support available on Bronze and Silver plans with a minimum of 5 users.
|
||||
| Email Support | ||||
| Multilingual IVR
Create multi-level IVR menus in multiple languages for smoother caller navigation.
|
- | |||
| Call Reminder
Ensure timely follow-ups without missing potential leads.
|
- | - | ||
| Custom Ring Time | - | - | ||
| AI Auto Voicemail Drop
Save time by dropping pre-recorded message on automatic machine detected calls. Additional charges applicable.
|
- | - | ||
| Multilevel IVR
Design multi-level IVR flows to direct callers to the right destination.
|
- | - | ||
| Call Blocking
Prevent spam calls by adding numbers to the blacklist.
|
- | - | ||
| Embedded Dialer Integration | - | - | ||
| 24*7 Support | - | - | ||
| Phone Support | - | - | ||
|
Automating Workflows
|
||||
| Voicemail | ||||
| Smart Switch | ||||
| 2FA
Secure your account with an extra layer of protection using 2FA.
|
||||
| Ring All Devices
Receive calls on all logged-in devices to avoid missing a call.
|
||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Website Call Back Button
Collect customer callback requests by adding this widget to your website.
|
||||
| Desktop Notifications
Get notified on your desktop for the incoming/scheduled calls.
|
||||
| Custom Voicemail
Set custom voicemail for better productivity when unavailable to attend the call.
|
||||
| 3-Digit Editable Extension
Edit user extension numbers to receive customer calls.
|
||||
| Internal Team Calling
Route your calls internally by dialing in their Extention number.
|
||||
| AI Reports / Analytics
Gain real-time insights into your call activity and team performance with powerful analytics.
|
- | |||
| Email Notification For Voicemail
Receive instant email notifications for incoming voicemails.
|
- | |||
| Role Based Access Control
Control user permissions, limit access to relevant features, and safeguard data integrity.
|
- | |||
| Call Distribution (Cascading)
Improve answer rates with cascading call distribution.
|
- | |||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
- | |||
| Advanced Integrations
Get the access to advance integrations available with CallHippo.
|
- | - | ||
| CRM Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Transfer To Mobile
Charges are applicable when transferring the call to a mobile number.
|
- | - | ||
| Custom Integrations
Set up integration with your choice of tools.
|
- | - | ||
| Single Sign On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| Holiday Routing
Route calls to the proper channel and inform the customers regarding your holiday schedule.
|
- | - | ||
|
Tracking Team Performance
|
||||
| Call Logs
Get seamless access to your last 1 year of call records.
|
1 Month
|
Life Time
|
Life Time
|
|
| Teams
Organize users into teams to streamline call handling.
|
||||
| User Rights
Ensure user rights by controlling permissions, limiting access to relevant features, and safeguarding data integrity.
|
||||
| Audit Logs
Keep a track on any change made to your account.
|
||||
| User Working Hours
Manage user shifts to enhance productivity.
|
||||
| Basic Report Analytics | ||||
| Feedback For Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Call Recordings
Conduct the business better with the access to call recordings.
|
- | |||
| AI Voicemail Transcription
Improve efficiency by quickly scanning voicemail contents.
|
- | |||
| Reports Via Email
Stay updated about the reports and activity feed on your mails.
|
- | - | ||
| Sticky Agent
Ensure your callers are always connected to the agent he/she last spoke to.
|
- | - | ||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | ||
| Personalized Onboarding
Experience personalized onboarding for a tailored start.
|
- | - | ||
| Monthly Business Review | - | - | ||
| Onboarding Coach
A personalised coach to help you navigate through the settings of callHippo.
|
- | - | ||
$10
Per User/Month
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Explore Our Add-ons
₹1200
Per user/ month
Allow users to see call transcription of recorded calls.
₹1200
Per User/ month
₹8000
One time setup cost
₹250
Per month
₹1200
Per Number
Get help removing the SPAM status from the number.
₹1200
Per Number / Month
Numbers monitoring for a Spam-Worry-Free dialing!
Call & SMS Charges
Fair Usage
(1) Service is provided to you as a business user, for your business and home office use. This means that you are not using it for any personal, residential, nonbusiness and nonprofessional purpose. This also means that you are not to resell or transfer the service to any other person for any purpose or make any charge for the use of the service, without express written permission from CallHippo in advance.
(2) Customer is not allowed to auto-dialing, trunking, traffic pumping. Perform auto-dialing or “predictive dialing”, trunk or forward your CallHippo phone to other numbers that handle multiple simultaneous calls or to a private branch exchange (PBX) or a key system; traffic pumping or access stimulation of calls through the services or the CallHippo network.
(3) Office phone system is designed for small businesses. If it is observed that your usage is like call centre business where bulk calling is happening, CallHippo has right to change the plan or charge as per standard rates. CallHippo has the rights to cancel the account if it does not fall into it's fair usages policy or move it to the call center plans.
(4) If system detect high use of service which could cause network / api / system failer, calling service for your account could be stopped without notice.
(5) Unlimited calling is exclude for this list: https://callhippo.com/exemption-list/
(6) Unlimited calling is not allowed on premium/tollfree numbers.
(7) Unlimited calling apply for domestic calls only (for US and Canada) international calls will be charged at the current rates published on https://callhippo.com/pricing/.
(8) Outgoing calls to same number can not be more than 10 times in an hour or else system will autoblock that number until CallHippo team get request to unblock the number with valid reason.
(9) Not more than 30% parallel calls are allowed in office phone system.
- Price
- Features
- Add-ons
- FAQs
Scaled Calling with Visibility
Designed for growing teams managing high call volumes who need better control and oversight across calls.
₹1300
Per User/Month
Custom pricing
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- 1 Free Phone Number
Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
- Free WhatsApp Business API
- Paid Call Recording
Additional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Free Omnichannel Inbox
Popular₹1900
Per User/Month
Custom pricing
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- Live Call
- Free WhatsApp Business API
- Role Based Access Control
- Free Call Recordings
- Pause & Resume Recording
- After Call Work
- Call Dispositions
₹ 3200
Per User/Month
Custom pricing
- Unlimited Minutes
(Includes Both Landline & Mobile Calling)Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
- Unlimited QA/Guest Users
- Free WhatsApp Business API
- Voice Broadcasting
- AI Reports / Analytics
Gain real-time insights into your call activity and team performance with powerful analytics.
- Single Sign On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Call & SMS Automation
- AI Chat Agents
- AI Workflows
- CSAT Score
- Free Flow Builder
- CRM Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
New₹ 3200
Per User/Month
Custom pricing
- Unlimited Calling to 48 Countries
- Minimum 50 Users
- Service-Level Agreement (SLA)
- Free WhatsApp Business API
- Customized Add-ons for Other Countries & SMS
- Speech Analytics or CallHippo AI Included
- Priority Support
1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom Reports
Customised reports for tracking teams KPI's.
- Custom Onboarding
Personalised guidance for feature activation and better usage of core CallHippo features.
- Custom Data Storage and API Usage
- Developer Support
Need developer access for support required in software integration.
- Dedicated Account Manager
- Dedicated Compliance Support
Tailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
| Plans & Features | Bronze | Silver | Platinum | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
|
(1 Phone Number / User) | (1 Phone Number / User) | (1 Phone Number / User) | |
| Calling Minutes (US/CAD) |
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
|
| SMS (Text Messages) | ||||
| MMS | ||||
| Free WhatsApp Business API | ||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Free Call Recordings | - | |||
| Voice Broadcasting | - | - | ||
| DID Group
Group numbers for smarter allocation and efficient DID management.
|
- | - | ||
| Automatic Machine Detection | - | - | ||
| Compliance Call Recording
Follow legal regulations for call recording in various countries.
|
- | - | ||
|
Increasing Agent Productivity
|
||||
| Click To Dial | ||||
| AI Global Connect
Know the contact’s local time before calling to reach them at the right moment.
|
||||
| Call Mute
Use the mute feature to ensure privacy in personal conversations.
|
||||
| Shared Inbox
Streamline communication and empower sales teams.
|
||||
| Campaign Management | ||||
| Clone Number / User Setting | ||||
| Chat Support
Chat support available on Bronze and Silver plans with a minimum of 5 users.
|
||||
| Call Dispositions
Select from pre-set call dispositions to track the outcome of the call and follow-up
|
- | |||
| Call Reminder
Ensure timely follow-ups without missing potential leads.
|
- | |||
| Custom Ring Time | - | |||
| After Call Work
Enable this to let callers note down key points after the call ends.
|
- | |||
| Leaderboard (Gamification)
Promote and enhance users performance metrics.
|
- | |||
| Manage Agent Availability | - | |||
| Pause & Resume Recording
Ensure call recording confidentiality with pause and resume features.
|
- | |||
| AI Auto Rotate
Increase your call connectivity by avoiding spam markings.
|
- | |||
| Free Omnichannel Inbox
|
- | - | ||
| AI Chat Agents | - | - | ||
| AI Workflows | - | - | ||
| Free Flow Builder | - | - | ||
| Speed To Dial | - | - | ||
| Multiple Level Call Transfer
Transfer calls across multiple levels to reach the right person.
|
- | - | ||
| Conference Calling
Collaborate effortlessly with conference calls.
|
- | - | ||
| Google Drive, AWS S3 Integration | - | - | ||
| Embedded Dialer Integration | - | - | ||
| Custom Caller ID
Boost call pickup rates by setting up outbound caller IDs based on the call destination.
|
- | - | ||
|
Automating Workflows
|
||||
| Voicemail | ||||
| Smart Switch Let your agents toggle between multiple telephony providers and select the one that works for them. |
||||
| Multiple Integrations | ||||
| Skill Based Call Routing | ||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Website Call Back Button
Collect customer callback requests by adding this widget to your website.
|
||||
| Role Based Access Control
Control user permissions, limit access to relevant features, and safeguard data integrity.
|
- | |||
| Call Queue | - | |||
| Custom Disposition | - | |||
| Queue Callback | - | |||
| Call Distribution (Cascading)
Improve answer rates with cascading call distribution.
|
- | |||
| Holiday Routing
Route calls to the proper channel and inform the customers regarding your holiday schedule.
|
- | |||
| AI Smart DID Routing
Leverage our intelligent algorithm to automatically direct calls.
|
- | |||
| CRM Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Voice Broadcasting | - | - | ||
| Route To External Number
Route your calls to external number in your absence.
|
- | - | ||
| Single Sign On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| AI Reports / Analytics
Gain real-time insights into your call activity and team performance with powerful analytics.
|
- | - | ||
| Hide Number From Agent
Enhance privacy by enabling number hiding for agents.
|
- | - | ||
|
Tracking Team Performance
|
||||
| Teams
Organize users into teams to streamline call handling.
|
||||
| User Rights
Ensure user rights by controlling permissions, limiting access to relevant features, and safeguarding data integrity.
|
||||
| Paid Call Recording
Additional charges of $0.005/min are applicable.
|
||||
| Feedback For Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Last Called By | - | |||
| Live Call
Monitor calls to provide real-time guidance or join as needed.
|
- | |||
| User Working Hours
Manage user shifts to enhance productivity.
|
- | |||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | |||
| AI Voicemail Transcription
Improve efficiency by quickly scanning voicemail contents.
|
- | |||
| Call & SMS Automation | - | - | ||
| CSAT Score | - | - | ||
| Unlimited QA/Guest Users | - | - | ||
| Multilevel IVR
Design multi-level IVR flows to direct callers to the right destination.
|
- | - | ||
| Call Barging
Track calls to monitor performance and address customer concerns.
|
- | - | ||
| Call Whisper
Listen to calls and guide agents without the customer hearing.
|
- | - | ||
| Reports Via Email
Stay updated about the reports and activity feed on your mails.
|
- | - | ||
| Target Vs Achievement
Define your team's objectives and monitor their accomplishments.
|
- | - | ||
| Plans & Features | Bronze | Silver | Platinum | |
|---|---|---|---|---|
|
Reducing Communication Costs
|
||||
| Free Phone Number
Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
|
(1 Phone Number / User) | (1 Phone Number / User) | (1 Phone Number / User) | |
| Calling Minutes (US/CAD) |
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Excludes special and premium numbers.
|
|
| Soft Phone | ||||
| Call From Any Number | ||||
| Local Presence
Set this to automatically change your outgoing number based on the country code of receiver's number you are calling.
|
||||
| SMS (Text Messages) | ||||
| MMS | ||||
| Free WhatsApp Business API | ||||
| Number Porting
Retain your existing number hassle-free when changing providers.
|
||||
| Per Min Call Expense Limit
The caller will not be able to call the numbers whose per min call expense would be beyond the set limit.
|
||||
| Help Center Access | ||||
| Call Blocking
Prevent spam calls by adding numbers to the blacklist.
|
- | |||
| Call Dispositions
Select from pre-set call dispositions to track the outcome of the call and follow-up
|
- | |||
| Automatic Machine Detection | - | - | ||
| Multilevel IVR
Design multi-level IVR flows to direct callers to the right destination.
|
- | - | ||
| Conference Calling | - | - | ||
| Custom Caller ID
Boost call pickup rates by setting up outbound caller IDs based on the call destination.
|
- | - | ||
| Bring Your Own Carrier (BETA) | - | - | ||
| Custom Plan | - | - | ||
| Custom Discounts | - | - | ||
| Delete Call Logs | - | - | ||
| Volume Discount | - | - | ||
|
Increasing Agent Productivity
|
||||
| Click To Dial | ||||
| Stand-Alone Dialer | ||||
| Contact Management | ||||
| Click-To-Call Chrome Extension
Make and receive calls effortlessly with a click directly from your browser.
|
||||
| Desktop Notifications
Get notified on your desktop for the incoming/scheduled calls.
|
||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Call Mute
Use the mute feature to ensure privacy in personal conversations.
|
||||
| Shared Inbox
Streamline communication and empower sales teams.
|
||||
| Ring All Devices
Receive calls on all logged-in devices to avoid missing a call.
|
||||
| Set Default Number | ||||
| Internal Team Calling
Route your calls internally by dialing in their Extention number.
|
||||
| AI Global Connect
Know the contact’s local time before calling to reach them at the right moment.
|
||||
| 2FA
Secure your account with an extra layer of protection using 2FA.
|
||||
| Create Teams | ||||
| Knowledge Base | ||||
| Email Support | ||||
| Chat Support
Chat support available on Bronze and Silver plans with a minimum of 5 users.
|
||||
| Pause & Resume Recording | - | |||
| 3-Digit Editable Extension
Edit user extension numbers to receive customer calls.
|
- | |||
| After Call Work
Enable this to let callers note down key points after the call ends.
|
- | |||
| Live Call
Monitor calls to provide real-time guidance or join as needed.
|
- | |||
| Call Notes And Ratings
Efficiently manage call notes for accurate documentation and follow-up.
|
- | |||
| Call Reminder
Ensure timely follow-ups without missing potential leads.
|
- | |||
| Call Script
Increase agent productivity with hesitation-free Speech using Call Scripts!
|
- | |||
| App Blocking | - | |||
| Free Omnichannel Inbox
|
- | - | ||
| AI Chat Agents | - | - | ||
| AI Workflows | - | - | ||
| Free Flow Builder | - | - | ||
| Speed To Dial | - | - | ||
| AI Auto Voicemail Drop
Save time by dropping pre-recorded message on automatic machine detected calls. Additional charges applicable.
|
- | - | ||
| AI Automatic Voicemail Drop (For PD)
Automatically drop voicemail on machine detected calls. Additional charges applicable.
|
- | - | ||
| Multiple Level Call Transfer
Transfer calls across multiple levels to reach the right person.
|
- | - | ||
| DID Group
Group numbers for smarter allocation and efficient DID management.
|
- | - | ||
| Single Sign On (SSO)
Implement secure authentication and allow users to log in to multiple applications without re-entering credentials.
|
- | - | ||
| Onboarding Coach
A personalised coach to help you navigate through the settings of CallHippo.
|
- | - | ||
| Dedicated Customer Success Manager | - | - | ||
| One-To-One Onboarding Sessions | - | - | ||
|
Automating Workflows
|
||||
| Skill Based Call Routing | ||||
| Voicemail | ||||
| Call Forward ID | ||||
| Smart Switch
Let your agents toggle between multiple telephony providers and select the one that works for them.
|
||||
| Custom Voicemail | ||||
| Clone Number / User Setting | ||||
| Concurrent Calls | Unlimited | Unlimited | Unlimited | |
| Website Call Back Button
Collect customer callback requests by adding this widget to your website.
|
||||
| SMS Template
Use saved templates to send SMS quickly and efficiently.
|
||||
| Business Hours
Optimize call routing and task management with customizable business hours for phone numbers.
|
||||
| Email Notification For Voicemail
Receive instant email notifications for incoming voicemails.
|
||||
| Multiple Integrations | ||||
| Country Blocking
Block outgoing calls to specific countries.
|
||||
| Pipedrive | ||||
| Zoho | ||||
| Intercom | ||||
| Zendesk | ||||
| Freshdesk | ||||
| HubSpot | ||||
| Slack | ||||
| Rest API | ||||
| Webhook
Instantly sync data and trigger actions in real-time with seamless communication between CallHipo and your application.
|
||||
| Call Queue | - | |||
| Custom Ring Time | - | |||
| Custom Disposition | - | |||
| Sticky Agent
Ensure your callers are always connected to the agent he/she last spoke to.
|
- | |||
| Call Distribution (Cascading)
Improve answer rates with cascading call distribution.
|
- | |||
| Queue Callback | - | |||
| Call Disposition
Add call outcomes for efficient follow-ups and grouping.
|
- | |||
| Call Cascading | - | |||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
- | |||
| Multilingual IVR
Create multi-level IVR menus in multiple languages for smoother caller navigation.
|
- | |||
| Holiday Routing
Route calls to the proper channel and inform the customers regarding your holiday schedule.
|
- | |||
| AI Voicemail Transcription
Improve efficiency by quickly scanning voicemail contents.
|
- | |||
| User Working Hours
Manage user shifts to enhance productivity.
|
- | |||
| Dynamic Number Insertion | - | |||
| AI Smart DID Routing
Leverage our intelligent algorithm to automatically direct calls.
|
- | |||
| AI Auto Rotate
Increase your call connectivity by avoiding spam markings.
|
- | |||
| CRM Based VIP Routing
Route calls automatically to the correct contact/lead owner based on CRM information.
|
- | - | ||
| Unlimited QA/Guest Users | - | - | ||
| Voice Broadcasting | - | - | ||
| Voicemail Drop
Leave pre-recorded voicemail messages, saving you the effort of speaking when the call goes unanswered or get connected to an answering machine system.
|
- | - | ||
| Warm And Blind Transfer
Easily transfer calls to team members.
|
- | - | ||
| Route To External Number
Route your calls to external number in your absence.
|
- | - | ||
| IP White List
Protect your account against unauthorized access attempts.
|
- | - | ||
| Reports Via Email
Stay updated about the reports and activity feed on your mails.
|
- | - | ||
| AI Reports / Analytics
Gain real-time insights into your call activity and team performance with powerful analytics.
|
- | - | ||
| AWS S3 | - | - | ||
| Google Drive, AWS S3 Integration | - | - | ||
| Embedded Dialer Integration | - | - | ||
| Custom Integration
Set up integration with your choice of tools.
|
- | - | ||
| VIP Hotline | - | - | ||
|
Tracking Team Performance
|
||||
| Smart Dashboard | ||||
| User Rights
Ensure user rights by controlling permissions, limiting access to relevant features, and safeguarding data integrity.
|
||||
| Campaign Management | ||||
| Teams
Organize users into teams to streamline call handling.
|
||||
| Call Scribe
$15/user charge applicable.
|
||||
| Feedback For Calls
Provide feedback to your agents by analyzing their call recording.
|
||||
| Call Logs
Gain detailed insights into all your calls.
|
6 months | Life Time | Life Time | |
| Audit Logs
Keep a track on any change made to your account.
|
||||
| Free Call Recordings | - | |||
| Last Called By | - | |||
| Working Hours Per User | - | |||
| Role Based Access Control
Control user permissions, limit access to relevant features, and safeguard data integrity.
|
- | |||
| Leaderboard (Gamification)
Promote and enhance users performance metrics.
|
- | |||
| Manage Agent Availability | - | |||
| Download Call Recordings | - | |||
| Call & SMS Automation | - | - | ||
| CSAT Score | - | - | ||
| Call Whisper
Listen to calls and guide agents without the customer hearing.
|
- | - | ||
| Call Tagging
Locate, sort, and analyze conversations quickly using call tags.
|
- | - | ||
| Compliance Call Recording
Follow legal regulations for call recording in various countries.
|
- | - | ||
| Call Barging
Track calls to monitor performance and address customer concerns.
|
- | - | ||
| Hide Number From Agent | - | - | ||
| Target vs Achievement
Define your team's objectives and monitor their accomplishments.
|
- | - | ||
| Post Call Survey
Send surveys directly to customers.
|
- | - | ||
| Custom Reports | - | - | ||
| SLA | - | - | ||
$10
Per User/Month
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Explore Our Add-ons
₹1200
Per user/ month
Allow users to see call transcription of recorded calls.
₹1200
Per User/ month
₹8000
One time setup cost
₹250
Per month
₹1200
Per Number
Get help removing the SPAM status from the number.
₹1200
Per Number / Month
Numbers monitoring for a Spam-Worry-Free dialing!
Call & SMS Charges
Notes
(1) Not free on Exemption List. After total free minutes of all user combined, incoming call charges will apply.
(2) Additional incoming minutes on standard number is charged at $0.02/min. For premium numbers and toll-free numbers, incoming call charges will apply.
(3) Voicemail charges are applicable & are same as incoming call charges of the number.
(4) After fair usage, $0.01/SMS will be applicable for incoming SMS and regular SMS pricing will be applicable for outbound SMS.
(5) AI Voicemail Transcription charges are applicable
High-Volume Outbound Calling
Built for sales teams that need to reach more prospects in less time and maximize agent productivity.
$35
Per User/Month
- Unlimited Calling within US/CA
- Best in Industry Automatic Machine Detection Accuracy
- AI Smart DID Routing
- Queue Calls
- Auto Pacing Dial Ratio
- Controlled Multiple Call Attempts
- Time Zone Dialing
$200
Per User/Month
- Unlimited Calling within US/CA
- Best in Industry Automatic Machine Detection Accuracy
- AI Smart DID Routing
- Queue Calls
- Auto Pacing Dial Ratio
- Controlled Multiple Call Attempts
- Time Zone Dialing
Empower Your Business with Callhippo’s Advanced Solutions
Productivity Boost
Boost agent productivity significantly with the implementation of a parallel dialer. By automating call initiation and filtering out unproductive calls.
Automatic Machine Detection
It enables call center software to detect these machine-based responses and appropriately handle or route calls, saving agents’ time.
Timezone Dialing
It ensures that calls are made during appropriate hours, avoiding contacting individuals during inconvenient or after-hours times.
Curious How Parallel Dialer Can Transform Your Campaigns?
Efficiently engage a sizable audience simultaneously through the parallel dialer's capabilities.
One Shared Inbox for Customer Communication
Ideal for teams that want to manage customer conversations in one place and respond faster without confusion.
Free
/3 Users Free
- Contact Management
- File Sending
- Multi-Accounts
- Performance Indicators
$2025
Per User/Month
- Shared Inbox
- Business Hours
- Contact Timeline
- Admin Chat Review
- Analytics & Reports
- API / Webhook
- Quick Reply
Popular$2835
Per User/Month
- Automation
- Broadcast Messages
- AI Chat Assistant AI
- Unified Inbox
- Data Export
- Website Chat Button
- CSAT Score
- Private Notes
- Unlimited Contacts
- Unlimited Flows
- Exclusive Features
- Tailored Onboarding
- Personalized Support
- Enterprise-Grade Security
Seamless customer conversations at scale
- Zero-Fee Setup Official WhatsApp API + Blue Tick assistance.
- Omnichannel Inbox WhatsApp, FB, Instagram, widget, Telegram & Email.
- Campaigns & Promotions Send multimedia messages, track opens & reads.
- Lead Generation Run Click-to-WhatsApp ads & capture leads instantly.
- Team Inbox Assign chats, automate follow-ups, tags & reports.
- E-Commerce Ready Catalog, abandoned cart & order updates (Shopify).
- AI Automation Smart bots for queries, reminders & data collection.
- Lead Qualification Auto-forms, chatbots & IG automation.
- Unlimited Templates Pre-approved WhatsApp message templates for faster engagement.
- Multi-Agent Access Add unlimited team members.
Automated Voice Support for Sales & Service
Great for teams that want to handle more customer calls automatically while keeping human support available when needed.
$00
/Month
- 100 Free Minutes
For additional minutes upgrade the plan.
- 1 Free AI Agent
- 5 Concurrent Calls
- Dialer, LLM, Transcription costs
- AI-powered call handling & smart automation
- Human-like, intelligent conversations
- 24/7 AI response to customer queries
- Real-time analytics & performance tracking
- AI-powered voice transcription
- Custom Greetings
- Call Recording and Redaction
$199199
/Month
- 5 AI Agents, Up to 2,500 minutes
- $0.16 per minute after 2500 minutes
- 25 Concurrent Calls
- AI-driven sales engagement & follow-ups
- Personalized AI-driven sales pitches
- AI-powered lead prioritization
- AI learns & improves over time
- Automated meeting scheduling
- Transfer Call to Human Agent
- Multi-language Support
- Calender Booking Assistant
- CRM & tool integrations (Basic)
$399399
/Month
- 10 AI Agents, Up to 5000 minutes
- $0.16 per minute after 5000 minutes
- 50 Concurrent Calls
- Complete AI-driven communication & routing
- Enterprise-grade AI customization
- Advanced workflows
- Full CRM & tool integrations
- Scalable AI decision-making
- Custom AI workflows & configurations
- Outbound Lead Qualification
- Post-Call Analysis
- Unlimited QA/Guest Users
$799799
/Month
- 20 AI Agents, Up to 7,500 minutes
- $0.16 per minute after 7500 minutes
- 80 Concurrent Calls
- White Label Platform
- AI Call Summary
- AI Auto Voicemail Drop
- Sentiment Analysis
- Call Blocking
- After Hours AI Support
- Dedicated Account Manager
Enterprise Plan
For organizations with unique requirements beyond standard plans.
All features covered from previous plans
- Custom Pricing
- Highest Concurrent Calls
- SIP Trunk Integration
- Custom Integrations
- Priority support
- Compliance (SOC2, HIPAA, GDPR)
- Custom SSO
- White Label Platform
- Unlimited QA/Guest Users
| Plans & Features | AI Core Agent | AI Pro Agent | AI Max Agent | AI Ultra Pro Max Agent |
|---|---|---|---|---|
|
Call Handling & Routing
|
||||
| Inbound/Outbound Call Handling | ||||
| Forward-To-Device
Reduce missed calls by forwarding them to your device.
|
||||
| Concurrent Calls | ||||
| Contact Management | ||||
| AI-powered call handling & smart automation | ||||
| 24/7 AI response to customer queries | ||||
| Custom Telephony | - | |||
| Warm Human Transfer | - | |||
| Transfer Call to Human Agent | - | |||
| Local Presence
Set this to automatically change your outgoing number based on the country code of receiver's number you are calling.
|
- | |||
| Call Route to Teams | - | - | ||
| Multiple Level Call Transfer
Effortlessly transfer calls to enhance customer engagement.
|
- | - | ||
| DID Group
Group numbers for better allocation and efficient DID management.
|
- | - | ||
| Custom Caller ID
Increase call pickup rates by configuring caller IDs.
|
- | - | ||
| Number Porting
Retain your existing number hassle-free when changing providers.
|
- | - | ||
| Call Queue | - | - | ||
| Complete AI-driven communication & routing | - | - | ||
| Call Blocking
Prevent spam calls by adding numbers to the blacklist.
|
- | - | - | |
| After Hours AI Support | - | - | - | |
|
Core Capabilities
|
||||
| Human-like, intelligent conversations | ||||
| Adaptive Intelligence | ||||
| Test LLM | ||||
| AI-powered voice transcription | ||||
| Call Recording and Redaction | ||||
| Inbound Lead Qualification | - | |||
| AI-driven sales engagement & follow-ups | - | |||
| Personalized AI-driven sales pitches | - | |||
| AI-powered lead prioritization | - | |||
| Natural-Sounding Small Talk | - | |||
| Dialogue Management | - | |||
| AI learns & improves over time | - | |||
| Outbound Lead Qualification | - | - | ||
| Advanced workflows | - | - | ||
| Scalable AI decision-making | - | - | ||
| Custom AI workflows & configurations | - | - | ||
| Custom Allocation | - | - | ||
| Multi-Turn Conversations | - | - | ||
| AI Auto Rotate
Increase your call connectivity by avoiding spam markings.
|
- | - | ||
| AI Smart DID Routing
Leverage our intelligent algorithm to automatically direct calls.
|
- | - | ||
| Unlimited QA/Guest Users | - | - | ||
| AI Call Summary | - | - | - | |
| AI Auto Voicemail Drop
Save time by dropping pre-recorded message on automatic machine detected calls.
|
- | - | - | |
| Sentiment Analysis | - | - | - | |
|
Analytics & Insights
|
||||
| Real-time analytics & performance tracking | ||||
|
Booking & Scheduling
|
||||
| Real-Time Booking | - | |||
| Calender Booking Assistant | - | |||
| Automated meeting scheduling | - | |||
|
Language & Accessibility
|
||||
| Multi-language Support | - | |||
| Available Languages | - | |||
|
Customization & Configuration
|
||||
| Dialer, LLM, Transcription costs | ||||
| Custom Greetings
Make customers feel valued with personalized greetings.
|
||||
| Enterprise-grade AI customization | - | - | ||
| No-Code Builder | - | - | ||
| Pre-Built Templates Only | - | - | ||
| Campaign Management | - | - | ||
| White Label Platform | - | - | - | |
|
Post-Call & Analysis
|
||||
| Post-Call Actions | - | - | ||
| Post-Call Analysis | - | - | ||
|
Security & Compliance
|
||||
| SOC 2 & GDPR Compliant | - | - | - | |
| HIPAA Compliant | - | - | - | |
| Data Encryption | - | - | - | |
| Single Sign On (SSO)
Securely log into multiple apps with one set of credentials.
|
- | - | - | |
|
Support
|
||||
| Callhippo Acadamy | ||||
| Support via Ticketing System | - | |||
| 30-day Onboarding via Private Slack, then Support via Ticketing System | - | - | ||
| Dedicated Support & Slack Channel | - | - | ||
| Early Access to New Features | - | - | ||
| Dedicated Account Manager
Resolve account queries efficiently with dedicated account manager.
|
- | - | - | |
|
Communication Channels
|
||||
| SMS (Text Messages) | ||||
| Omnichannel Platform | ||||
| Voicemail | ||||
|
Integrations & Tools
|
||||
| CRM & tool integrations (Basic) | - | |||
| Full CRM & tool integrations | - | - | ||
| 90+ business tools app and integrations | - | - | ||
AI Copilot – Real-Time Coaching to Turn Good Agents into Great Ones
With instant prompts, smart workflows, and helpful suggestions, AI Copilot keeps every agent one step ahead during live conversations.
$10
Per User/Month
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Business Messaging on WhatsApp
For businesses that want to reach customers on WhatsApp with verified numbers.
Free Forever
- Free WhatsApp Business API
- Free WhatsApp Blue Tick
- Omnichannel Inbox WhatsApp, FB, Instagram, widget, Telegram & Email.
- Broadcast Messages Send multimedia messages, track opens & reads.
- Lead Generation Run Click-to-WhatsApp ads & capture leads instantly.
- Team Inbox Assign chats, automate follow-ups, tags & reports.
- E-Commerce Ready Catalog, abandoned cart & order updates (Shopify).
- AI Workflow Automation Smart bots for queries, reminders & data collection.
- Lead Qualification Auto-forms, chatbots & IG automation.
- Unlimited Templates Pre-approved WhatsApp message templates for faster engagement.
- Multi-Agent Access Add unlimited team members.
- CRM & Tool Integrations Plug into HubSpot, Salesforce, PipeDrive, Shopify, Zoho Desk, Zoho, Bitrix24, Webhook & more.
- AI Smart Reply
- AI Copilot
- Virtual Numbers
- AI Powered Knowledge Base
- AI Chat Summarization
- CSAT
- Ticket Creation
- Assign Chat
- Chat Widgets
- Multilingual Chat Support
- Analytics Report
- 24x5 Support
Try all the features of our all-in-one communication platform with a 10 day free trial.
Start Free TrialCallHippo for Multiple Platforms
Stay connected no matter where you are. CallHippo is your constant companion, available on iOS, Android, as a WebApp, and Google Chrome Extension.
